If you tired of using your Optus profile and want to cancel (close) or even disable it?

If this is the situation, don't worry because you've come to the right place to learn how to cancel (close) or even disable your profile.

There are many explanations why you might want to deactivate your Optus account, one of which is the company's email spamming.

In the meantime, at the moment of writing, Optus boasts some of the best NBN evening speeds on the market, with 45.7Mbps for NBN 50 plans and 87.9Mbps for NBN 100 plans.

Optus also provides 24/7 phone and chat support, as well as free home phone bundles with unlimited standard local and national calls and unlimited calls to mobile phones. 

Here's how simple it is to cancel your Optus postpaid plan:

• Begin the cancellation process by going to the Optus website here: https://www.optus.com.au/for-you/support/contact-us
• Tap Moving & Disconnecting and then choose how to contact Optus.
• Optus's 24/7 chat or your My Optus self-service app are the most convenient ways to contact them.
• On Monday through Friday, 8 a.m. to 8 p.m., and Saturday, 9 a.m. to 5 p.m., dial 133 937 from your phone.
• If you are calling from outside Australia, dial +61 2 8082 5678 Monday through Wednesday from 8 a.m. to 7 p.m. AEST, Thursday through Friday from 8 a.m. to 8 p.m. AEST, or Saturday from 9 a.m. to 6 p.m. AEST. 
• Inform Optus that you want to cancel your service.
• The representative will most likely then offer you some fantastic deals to keep you as a customer.
• If you insist on canceling, an Optus representative will advise you on when your postpaid plan will be disconnected, whether any cancellation fees or outstanding device payments must be paid in advance, and whether you must return any Optus equipment.

Remember that Optus postpaid plans are now month-to-month SIM Only plans.

This means you're not locked into a multi-year contract.

Instead, you can cancel your plan at any time without incurring any penalties for breach of contract. 

Cancellation fees from Optus

Whether you have an Optus mobile plan, you will not be charged any early termination fees. Optus is one of the few telcos that does not charge contract phone cancellation fees.

If you have an agreement to pay off a device in installment payments, you must pay off that device in full to deactivate your contract.

In any case, Optus subsidizes the devices it sells through contractual agreements, which means you pay less in the long run than if you paid outright. However, if you cancel your contract, you must repay Optus the subsidies in addition to the cost of the device.

So, here are the key factors to consider: 

The Lowest Total Cost (MTC)

If you chose to pay off a device in monthly installments, your contract will show the MTC, which is the minimum total cost you will have paid at the end of your contract.

The MTC does not include any subsidies that may have reduced the cost of the device, but it does give you an idea of what you would have to pay if you canceled your Optus plan.

Your current phone number

If you are canceling an Optus plan that includes a phone number, you must decide whether or not to keep your current number. If you do, make sure to tell the representative and ask about porting your existing number to the other telco of your choice. In other words, choose a telco and a plan, then port your number to them.

Whereas most Optus operations do not have cancellation fees, check with a representative. If you deactivate a small business broadband plan or cable services, you may be charged a termination fee. 

The network and coverage of Optus

Optus' mobile network covers 98.5 percent of the Australian population, trailing only Telstra and surpassing Vodafone.

In recent times, the telecommunications company has also increased its rural coverage and has committed to investing one billion dollars to improve quality in rural and remote areas.

Over 2,200 new Optus masts have already been built in over 1000 rural towns, and nearly 1,500 existing masts have been improved – so even if you don't live in a major city, Optus is working hard to keep you connected. 

Optus offers mobile consumers 3G, 4G, and 4G Plus Plus service, with super-fast 4G Plus speeds now available to approximately 96.5 percent of Australians.

In terms of 5G, the telco is also launching its own Optus 5G network, with a limited number of compatible devices and plan options now available.

Optus has also rolled out 5G home broadband to Optus network MVNOs, demonstrating its commitment to the development of this new mobile network.

The telecommunications company also offers its Coverage Commitment, which states that if you have network issues that cannot be resolved, Optus will cover any termination fees if you leave.

Optus will also pay for any outstanding handset charges (provided you return the phone in good working order). 

Last words

Telecom operators have been around for decades, and the sector is highly controlled, particularly in Australia.

The government intervened on the major telcos Optus, Telstra, and Vodafone decades ago to make switching carriers as simple as possible.

The truth is that nixing your Optus plan these days couldn't be simpler.

Simply go online, make comparisons of SIM plans (which you can do on our homepage), apply, and a new SIM card will be mailed to you.

In the industry, this is known as 'porting,' and it occurs tens of thousands of times per day. (It's genuinely a measure that telecommunications companies constantly watch – internal tracking tells them which phone provider their customers have switched to, which is useful information.)

If you've had a bad experience with a particular phone company, call them and tell them you're considering leaving.

You'd be surprised at what they'll go through to keep you.

You're likely to get a lot more data for the monthly subscription fee you're currently paying, and you might even be able to avoid the hassle of porting altogether. 

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